AIMA: What Has Changed and What Are the Challenges

25 November 2024

AIMA, the Portuguese agency responsible for immigration matters, has been managing a significant backlog in processing immigration cases, with more than 400,000 applications currently pending resolution.


A range of solutions have been implemented to address this issue. Among them, the establishment of new service centres by AIMA in September 2024 has proven particularly effective. Currently, over 20 centres are in operation.


These new service centres operate as a collaboration between AIMA and local city councils, aiming to expedite responses to immigration processes in Portugal. 


Another significant measure involves the revision of the law that legislates the terms of responsibility, enabling foreign nationals to regularise their residency status through this process. This is conditional upon their registration with Social Security and documented contributions, either as employed or self-employed workers, for a minimum of 12 months.


In addition, the Supreme Administrative Court has mandated that AIMA deliver final decisions on pending applications within the legally stipulated timeframe of 90 working days, ensuring compliance with legal obligations and meeting set expectations.


Complementing these efforts, the Instituto dos Registos e do Notariado (IRN) developed an online platform designed to streamline the citizenship application process. It is important to note that this platform is exclusively accessible to lawyers and solicitors registered with the Portuguese Bar Association or the Solicitors Regulation Authority.


As of November 2024, AIMA theoretically has the capability to serve 4,000 persons per day, aiming to resolve the 400 thousand pending cases by June 2025. Unfortunately, this is not currently happening.

What Challenges Is AIMA Currently Facing?

A significant number of individuals with scheduled appointments at AIMA fail to attend on the designated date. In response, AIMA has issued an official communication urging all citizens with appointments to honour their scheduled times. If attendance is not possible, AIMA advises rescheduling or cancelling the appointment through the personal area of the AIMA portal as early as possible. This proactive action helps free up slots for other citizens in need.


Additionally, some individuals attend their AIMA appointments without the necessary documentation required to complete the residency process. Key documents often missing include the criminal record and proof of address, both of which must be uploaded to the system to proceed with the application.


This lack of preparation in meeting the requirements for the immigration process can result in the rejection of the application.

It is highly recommended to have an immigration lawyer manage your immigration process. Firstly, securing an appointment with AIMA is essential. 


While individuals can schedule appointments on their own, the process of calling AIMA can be daunting since the lines are usually congested. Having a law firm that can call from 9 to 5 increases the likelihood of obtaining an appointment efficiently.


Another important reason is that an immigration lawyer understands the specific documentation required for each case. Ensuring that all necessary documents are prepared in advance is crucial to successfully completing the immigration process.

Case Study: Criminal Record Process

Consider the following example: A U.S. citizen planning to reside in Portugal must obtain an FBI background check. This document must first be requested from the FBI, and then submitted to the Portuguese Consulate or processed to obtain a Hague Apostille. Finally, it must be translated into Portuguese – a service usually provided by law firms, such as LVP Advogados.


The process of obtaining a criminal record alone can take more than a month, as it involves several entities. Having legal advice or a legal team manage the documentation process can alleviate stress and ensure that the case is handled efficiently and effectively.



Engaging a law firm with lawyers and solicitors registered with the Portuguese Bar Association and the Solicitors Regulation Authority helps avoid the risk of illegal practice of law. Unfortunately, this issue is not uncommon among immigrant citizens, often driven by the appeal of lower prices. 


Moreover, having a lawyer who thoroughly analyses your immigration process – someone familiar with your case and experienced in Portuguese legislation – can provide valuable guidance on the best course of action, whether it involves a legal case or an appeal against AIMA. They will also ensure that all necessary documents for the legal action are properly prepared.


Legal advice is invaluable in the immigration process because there are various ways to obtain residency in Portugal tailored for different circumstances. Also, there are benefits to consider. Having a trusted lawyer to advise you on these matters is crucial.

Conclusion

The measures Portugal has implemented over the past year to streamline the immigration process reflect the country's strong commitment to welcoming immigrants into its borders.


Portugal has strong reasons for welcoming immigrants. According to the latest data from the Observatory for Migrations, in 2022, Portugal had a total of 782,000 immigrants who contributed 1,861 million euros to social security while receiving 257,000 euros in social support, resulting in a positive balance of 1,604 million euros.


Immigration contributes significantly to Portugal's economic growth, supports population rejuvenation, fills key job roles that may be overlooked by locals, and brings crucial foreign investment for the advancement of the Portuguese business sector. 


If you are a foreigner seeking assistance with your immigration process, contact us. We are here to help and advise you on the best path to take.

Portugal's new job seeker visa targets highly qualified professionals from around the world.
by Javier Mateo 29 October 2025
Discover Portugal's new Job Seeker Visa for qualified professionals. Find out eligibility requirements, application process, and career opportunities in 2025.
Portugal attracts investors with tax benefits, residency regimes and crypto relevance.
by António Pratas Nunes 28 October 2025
Comprehensive overview of Portugal taxation on ETFs, shares, bonds and crypto, covering capital gains, tax rates and resident regimes such as IFICI+ and NHR.
Hiring Portuguese freelancers offers flexibility but requires legal care.
by António Pratas Nunes and Margarida Tempera 22 October 2025
"Hiring Portuguese freelancers offers flexibility for foreign firms, but misclassification risks in contracts can lead to heavy penalties and unexpected liabilities.
Foreign firms must distinguish contractors from employees under Portuguese Civil and Labour Codes.
by Margarida Tempera and António Pratas Nunes 21 October 2025
Foreign companies must distinguish contractors from employees in Portugal, as each is governed by a distinct legal regimes with different obligations in Portugal.
Children born in Portugal: nationality rules for foreign parents explained.
by Luís Maria Branco 16 October 2025
Birth in Portugal doesn’t guarantee nationality. Under Article 1(1)(f), it depends on parents’ status at birth, residence, and absence of diplomatic service.
Portugal’s reform tightens immigration, limiting residence paths and affecting key labour sectors.
by Joana Loureiro Veríssimo 15 October 2025
Portugal’s Parliament approved a bill to tighten immigration laws, signaling a shift from flexible policies to stricter, more regulated migration controls.
Portugal’s State Budget Proposal for 2026
by António Pratas Nunes 13 October 2025
Portugal’s State Budget Proposal for 2026 continues the Government’s gradual approach to fiscal reform, maintaining stability while introducing selective tax relief for households and businesses.
Life changes in Portugal—students graduate, careers shift, and families seek more independence.
by Javier Mateo 8 October 2025
Changing residence permit types in Portugal is possible under Law 23/2007 and its regulation, if the legal framework is carefully applied to evolving situations.
Directors must manage the business and ensure legal compliance and protection of company's rights.
by Pedro Mofreita 3 October 2025
Company directors in Portugal have duties beyond the company, extending to creditors, shareholders, and third parties, depending on company type and structure.
Until recently, a one-year lease or property deed was enough to prove accommodation in Portugal.
by Luís Maria Branco 1 October 2025
Portugal updates its immigration rules, tightening accommodation requirements for visas and residence to ensure accurate documentation and greater security.
More posts